Help Center

Find answers to your questions and get the support you need for your FourElements medical companion experience.

Medical Services

Learn about our comprehensive medical services and how to use them effectively.

Mobile App

Get help with our mobile application features and troubleshooting.

Online Store

Support for ordering medicines and medical products online.

Partnerships

Information about partnership opportunities and collaboration.

Account & Settings

Manage your account, privacy settings, and preferences.

Security & Privacy

Learn about our security measures and privacy protection.

Frequently Asked Questions

How accurate is the cancer detection technology?
Our AI-powered cancer detection system has been trained on millions of medical images and achieves over 95% accuracy in early-stage detection. However, it should always be used in conjunction with professional medical consultation.
Is my medical data secure and private?
Yes, we use end-to-end encryption and comply with HIPAA regulations. Your medical data is stored securely and never shared without your explicit consent. We also offer offline processing for maximum privacy.
Can I use the app without an internet connection?
Yes, our mobile app works completely offline. All AI processing happens on your device, ensuring privacy and functionality even without internet connectivity.
How do I get started with FourElements?
Simply download our mobile app or visit our website, create an account, and follow the guided setup process. You can start with basic health scanning features immediately.
What types of medical conditions can be detected?
Our system can detect various conditions including skin cancer, eye diseases, respiratory issues, and other health indicators through advanced image analysis and symptom assessment.

Still Need Help?

Our support team is here to assist you 24/7 with any questions or concerns.