Privacy Policy

We collect information to provide you with the best possible medical companion experience while maintaining the highest standards of privacy and security.

Personal Information:

• Name, email address, and contact information
• Date of birth and demographic information
• Account credentials and preferences
• Communication history with our support team

Medical Information:

• Health scan results and medical images
• Symptom reports and health assessments
• Medical history and conditions (if provided)
• Medication information and allergies

Technical Information:

• Device information and operating system
• App usage patterns and performance data
• IP address and location data (if permitted)
• Camera and sensor data for health scanning

Your data is used exclusively to provide and improve our medical companion services:

• Health Analysis: Processing medical images and data for health assessments
• Personalized Care: Tailoring recommendations based on your health profile
• Service Improvement: Enhancing our AI algorithms and user experience
• Communication: Sending important health alerts and service updates
• Support: Providing customer service and technical assistance
• Compliance: Meeting legal and regulatory requirements

We implement industry-leading security measures to protect your sensitive information:

Encryption & Security:

• End-to-end encryption for all medical data transmission
• AES-256 encryption for data storage
• Secure cloud infrastructure with regular security audits
• Multi-factor authentication for account access

Access Controls:

• Strict employee access controls and background checks
• Role-based permissions for data access
• Regular access reviews and audit logs
• Secure development practices and code reviews

We adhere to the highest standards of medical privacy and comply with healthcare regulations:

HIPAA Compliance:

• Full compliance with Health Insurance Portability and Accountability Act
• Business Associate Agreements with healthcare partners
• Regular HIPAA training for all staff members
• Comprehensive audit trails for all data access

Medical Data Handling:

• De-identification of data for research purposes
• Secure deletion of data upon request
• Limited retention periods for medical images
• Separate storage systems for different data types

We only share your data in specific, limited circumstances:

Authorized Sharing:

• With Your Consent: When you explicitly authorize data sharing
• Healthcare Providers: With your chosen doctors or medical professionals
• Emergency Situations: When necessary to protect your health and safety
• Legal Requirements: When required by law or court order

Service Providers:

• Trusted third-party services that help us operate our platform
• Cloud storage providers with strict data protection agreements
• Analytics services for improving our AI algorithms
• All service providers are bound by confidentiality agreements

You have comprehensive control over your personal and medical data:

Data Rights:

• Access: Request copies of all data we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data

Privacy Controls:

• Granular privacy settings in your account dashboard
• Opt-out options for data processing activities
• Control over data sharing with healthcare providers
• Notification preferences for health alerts

We use cookies and similar technologies to enhance your experience:

Types of Cookies:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our services
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights for service improvement

You can control cookie settings through your browser preferences or our cookie consent manager.

We may update this privacy policy to reflect changes in our practices or legal requirements:

• We will notify you of significant changes via email or app notification
• Updated policies will be posted on our website with revision dates
• Continued use of our services constitutes acceptance of updated terms
• You can always access the current version of our privacy policy